Software seems okay, company does not respond to emails. When requesting info, company responds with
partial answers (ie answers one Q from an email but not the others) or simply does not repond at
all.
The evaluation version does not permit even a single file to be recovered, but it
does analyze the drive and shows file names. Problem is, this only means it can read backup file
tables, not actually recover any files. It may, but no way to tell without buying it.
I
pointed this out and asked if they had a money back guarantee. If it works, I don't mind paying, but
don't want to waste money on vaporware. The company has so far refused to respond.
So...are they hiding something, or do they have good software and simply lack business and
communication skills? Who is to say?
Up until now about the only reviews are company
propaganda, so no way to make a fair assessment without spending the money. Just something about
financially supporting a company that refuses to answer basic questions that doesn't sit right.
Data recovery is about confidence in success without corruption and support when needed.
This kind of company response hurts the industry. It's just a bad way to do business.
Alternatives include DiskInternals and some others.
My vote? If they were the only
option...but since they are not, look for alternative vendors who support their product.
